Frequently Asked Questions


What results should I expect?

The results depend on your willingness to adhere to a proper skincare routine using our products regularly and as per our recommendation. For face care products we recommend using our products daily, morning and night for best results.

Do your products contain gluten?

Some of our products may contain gluten. The Vitamin E used in our products may be wheat-derived and our Luxurious Face Cream contains Wheatgerm Oil. If you have any known allergies or intolerances, we highly recommend you purchase our Trial Pack first before you commit to buying our full-size products.

How do I use Rosehip Oil?

Rosehip Oil is very versatile. You can use it underneath your moisturiser or by itself. Start adding Rosehip Oil to your daily skincare routine and watch the difference as your skin becomes firmer, softer and more youthful. 

It can be used instead of a moisturiser. Apply it to stretch marks, age spots, acne, hyper-pigmentation, burns and scars to help diminish their appearance. 

Apply Rosehip Oil to dry and cracked skin to nourish and rehydrate it. It’s especially effective on hands, elbows, knees and heels.

Dry cuticles and brittle nails – Massage Rosehip Oil into your hands, cuticles and fingernails daily to help restore youthful skin, prevent cracked cuticles and nourish brittle nails.

Warm up a little Rosehip Oil and gently massage into your hair and scalp to help repair dull and lifeless hair.

Are your products nut free? 

The majority of our body care products contain shea butter and/or cocoa butter. Please refer to the ingredient listings on each individual product page for details.

Are your products vegan?

Yes! We are proudly PETA certified cruelty-free & vegan as well as certified vegan-friendly by Safe Cosmetics Australia

Do I need to use a toner?

Toners can transform the way your skin looks and feels after cleansing. They nourish and replenish your skin after cleansing, a step that can significantly, and visibly improve the appearance of your skin. We love toners and highly recommend including a toner in your skincare routine. You can read more about the benefits of using a toner here.

How do I care for my skin?

Will the Merindah Botanicals products give me an allergic reaction?

Unfortunately, we cannot guarantee that you will not have a reaction as every skin is different and reacts differently even though our products are hypoallergenic. Especially if you have any known allergies or sensitivities to certain ingredients. If you have concerns about allergies please refer to the ingredient lists in the product descriptions. If you have any known allergies, we highly recommend you purchase our Trial Pack first before you commit to buying our full-size products.

Can I use Merindah Botanicals on sensitive skin?

Absolutely! Our products are hypoallergenic and have been designed for sensitive skin (although they are suitable for all skin types). If you have any known allergies or extremely sensitive skin we highly recommend to start with our Trial Pack first.

How long before I see results from using Merindah Botanicals?

Everyone’s skin is different and reacts differently. If you have never used 100% natural skincare products before it can take up to 21 days before you start seeing results as your skin can go through a detoxing stage. In most cases, you should see results in the first week. We invite you to take our 30 Day Glow Challenge.

How should I store the Merindah Botanicals products?

All our products should be kept in a cool place and away from any heat sources including sunlight. Do not allow water to get inside your products and always use clean hands.

Do any of the Merindah Botanicals products contain SPF?

Not at this very moment but we are working on launching a brand new all organic sunscreen soon.

Where are your products made?

All our products are made in Australia

Does Merindah Botanicals test on animals?

No! We are proudly PETA certified cruelty-free & vegan

Are your products certified?

Yes, we have numerous certification: 

Australian Certified Toxic-Free, Made Safe, Not Tested On Animals, Vegan Friendly Certified by Safe Cosmetics Australia and 

Cruelty-free & vegan by PETA

Do you have any guarantees in case my skin reacts badly?

Yes, we offer a 30 Day Money Back Guarantee. For more details please click here.

Do you offer samples?

Yes, we offer a Trial Pack so you can try our products before committing to full-size products.

Is it safe to use your products while I'm pregnant/nursing?

Our entire range is safe for pregnant or nursing women to use, especially our essential oil-free products. However, always check with your doctor before using any new products while pregnant or nursing.

Why do we use PET instead of glass?

When you look up zero waste, you’re bound to notice tons and tons of pictures of glass jars everywhere.


From the trash jar to the jars lining our pantries, glass is pretty popular in the zero waste community.


But what’s our obsession with glass? Is it really so much better for the environment than plastic?

Plastic tends to get a really bad rep from environmentalists – that’s got a lot to do with the fact only 9 percent of it is recycled.


That said, there’s so much more to think about in terms of what goes into manufacturing and recycling both glass and plastic, not to mention its afterlife.


Is glass or plastic more environmentally friendly?

The making of new glass requires sand.


While we have tons of sand on beaches, deserts and under the ocean, we’re using it faster than the planet can replenish it.

We use sand more than we use oil, and only a specific kind of sand can be used to get the job done (no, desert sand can’t be used).

Mostly, sand is harvested from riverbeds and seabeds.


Taking sand out of the natural environment disrupts the ecosystem, considering microorganisms live on it which feed the base of the food chain.

Removing sand from the seabed leaves shore communities open to flooding and erosion.


Since we need sand to create new glass, you can see where this would be an issue.

Another problem with glass?


Glass is heavier than plastic, and breaks much easier during transit.

This means it produces more emissions in transportation than plastic, and costs more to transport.


Another thing to consider is most glass isn’t actually recycled. In fact, only 33 percent of waste glass is recycled in the US.

Colored glass can only be recycled and melted down with like-colors.


Windows and Pyrex bake ware are not recyclable because of the way it’s manufactured to withstand high temperatures.

Last but not least, glass takes one million years to decompose in the environment, perhaps even more in a landfill.


Glass also produces more emissions when it's being produced because a lot of heat is needed for the production.